Get in Touch With Us

Whether you have spotted something that needs a second look, want to suggest a crypto casino we haven't covered, or have a question about how we compare sites, this page explains how to reach us and what happens once you do.

The Best Way to Reach Us

Email is the most reliable route to our team. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on automated replies to stand in for a real answer. We aim to respond within two working days, though it can take a little longer during busier periods.

A quick line on what your message is about helps us route it to the right person and get back to you faster. If you are flagging something urgent, such as a safety concern about a listed operator, please say so in the subject line.

What You Can Get in Touch About

• Site accuracy — Crypto casinos change their bonus terms, licensing, and coin support regularly. If something on hirevibes.io looks out of date, we want to know so we can check it against the operator's current terms.
• Coverage requests — If there's a new crypto casino you think we should review, or a payout, licensing, or KYC issue you've personally run into, tell us. Reader experience shapes what we prioritise.
• Editorial and partnership enquiries — If you represent an operator or a related business and want to discuss working with us, please introduce yourself and explain what you have in mind. We're clear that any commercial relationship never decides how a site is ranked.
• Questions about how gambling with crypto works — If you're unsure about wallet setup, network fees, or how withdrawals actually reach you, we can point you towards the right explainer or answer directly.
• Responsible gambling concerns — If you, or someone you know, is struggling with their gambling, please say so in your message. We will point you towards support resources, and you can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of anything on this site.

What Isn't Covered Here

We're a review and comparison site, not a customer support desk for any individual casino. If you have an account issue, a stuck withdrawal, or a dispute over a bonus at a specific operator, that has to go through that casino's own support channels — we have no ability to access accounts, reverse transactions, or intervene in a payout dispute. We also can't provide tax or legal advice; for questions about how gambling winnings or crypto gains are taxed in your state, a qualified tax professional is the right person to ask, not a comparison site.

How Our Reviews Get Written

Readers sometimes ask how we arrive at our rankings, so it's worth stating plainly here: we assess offshore crypto casinos on factors like supported coins, game variety, bonus terms, payout speed, licensing, and how genuinely no-KYC a site is. Commission from any operator we link to does not buy a better position on our lists — a lower-rated site pays the same as a top-rated one, if it pays at all. If you think a ranking looks off, that's exactly the kind of feedback worth sending us.

Before You Get in Touch

A few things worth knowing while you're here:

• Crypto casinos covered on this site are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, rather than by any US regulator. They operate in a legal grey area for US players, and availability varies by state — always check your own state's laws before playing.
• Every site we list requires players to meet a minimum age, either 18 or 21 depending on the operator and applicable state rules. This site is not intended for anyone under that minimum.
• Gambling involves real financial risk, and playing with crypto adds price volatility on top of that. Nothing on hirevibes.io should be read as a way to guarantee winnings or generate income.

If your question touches on legality in your specific state, our guide to non-GamStop and offshore casino options covers some of that ground in more detail and is worth a read alongside your message to us.

Getting the Most Useful Response

When you write in, it helps to include:

1. Which page or casino your message relates to, with as much detail as you can give.
2. What you're seeing versus what you expected, if you're flagging an error.
3. Your state, if your question is about legality or availability where you live.

We read every message that comes in. Thanks for taking the time to reach out — we look forward to hearing from you.